Introduction
These Terms & Conditions govern your use of the sterlingcustomer.co.uk website operated by STERLINGCUSTOMER SUPPORT LTD, a private limited company registered in England and Wales (company number 17338254).
By using this website, you agree to these Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, you should not use this website.
Website Use
This website is provided for general information purposes and to allow businesses to submit support enquiries regarding call centre and customer communication services. The content on this website does not constitute a binding offer of services and does not form part of any service contract.
You may use this website for lawful purposes only. You must not use this website in any way that is unlawful, harmful, fraudulent or that violates the rights of others.
Content Accuracy
We aim to keep the content on this website accurate and up to date. However, we do not warrant that the information on this website is complete, accurate or current. Website content may be updated or changed at any time without notice.
Service descriptions, process information and other content on this website are provided as general guidance only. They do not constitute a contractual commitment or guarantee of service availability, scope, pricing, response times or outcomes.
Enquiry Process
The contact form and enquiry process on this website is designed to allow businesses to submit initial support enquiries. Submitting an enquiry does not constitute an agreement, engagement or commitment to provide services.
Specific availability, scope, pricing, service level, reporting arrangements and all other practical service details must be confirmed directly and in writing before any support services begin.
No Guarantees
Nothing on this website constitutes or implies:
- A guarantee of service availability, response times or coverage hours
- A guarantee of sales results, conversion rates or customer outcomes
- A commitment to specific staffing levels or team sizes
- A claim of 24-hour or round-the-clock call centre coverage unless separately confirmed in writing
- Multilingual support unless separately confirmed in writing
- ISO certification, GDPR certification, FCA compliance or any other formal regulatory certification or accreditation unless explicitly stated and evidenced
- Medical triage, legal advice, financial advice, debt collection or regulated advice services
- Enterprise-scale infrastructure, large-scale staffing or public call centre floor operation not separately confirmed
- A public-facing office, walk-in premises or customer service facility beyond the registered office information provided
Images and Illustrative Content
Images and visual content used on this website may be illustrative in nature. They may not represent actual premises, actual staff, specific team sizes, actual client operations or guaranteed service capabilities. Image captions and context should be read accordingly.
Intellectual Property
All content on this website, including text, images, logos, design elements and code, is the property of STERLINGCUSTOMER SUPPORT LTD or is used with appropriate permission. You may not reproduce, copy, distribute or republish content from this website without prior written permission.
Acceptable Use
You agree not to:
- Use this website in any way that is unlawful or that may give rise to civil or criminal liability
- Submit false, misleading or fraudulent enquiries or information
- Attempt to gain unauthorised access to any part of this website or its systems
- Use automated tools to scrape, extract or harvest content from this website
- Transmit harmful, offensive or unlawful content via enquiry forms or other contact methods
Limitation of Liability
To the fullest extent permitted by law, STERLINGCUSTOMER SUPPORT LTD excludes all liability for any loss or damage arising from your use of this website, including but not limited to direct, indirect, incidental, consequential or punitive losses.
We do not accept responsibility for the accuracy, completeness or appropriateness of information on external websites linked from this site.
External Links
This website may contain links to external websites. These links are provided for information purposes only. We do not endorse or accept responsibility for the content of external websites.
Changes to Terms
We may update these Terms & Conditions at any time. Your continued use of this website following any changes constitutes acceptance of the updated terms. We recommend reviewing this page periodically.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact
For any queries regarding these Terms & Conditions, please contact us at: [email protected]
STERLINGCUSTOMER SUPPORT LTD
8 Lily Close, Stockton-On-Tees, TS18 1DE, United Kingdom